There’s one other chatbot on the town. Amazon’s AI chatbot Rufus is now live for all US customers, albeit in a beta model. This follows a testing part that began back in February. Rufus appears to presently be tied to the app and never the online model of Amazon.
So what does it do? It’s an Amazon chatbot so it helps with procuring. You possibly can ask for lists of beneficial merchandise and ask what particular merchandise do and stuff like that.
I’ve tooled round with it a bit this morning and it appears positive, although a bit boring. I’ll say that I cross-referenced a few of the beneficial merchandise with the online model and Rufus doesn’t robotically record promoted gadgets, a minimum of for now.
It spit out a seemingly random record of well-reviewed merchandise on a number of events. That’s positive by me, although I’m not about to purchase one thing based mostly on the phrase of a one-day outdated chatbot. It’s also possible to ask particular questions on merchandise, however the solutions appear to be pulled immediately from the descriptions. As any common Amazon buyer is aware of, a few of these descriptions are correct and others aren’t. The chatbot is tied to your private account, so it will probably reply questions on upcoming deliveries and the like.
Amazon says that the bot has been educated on its product catalog, together with buyer evaluations, group Q&As and public info discovered all through the online. Nevertheless, it hasn’t disclosed what web sites it pulled that public info from and to what finish. It didn’t even verify that these had been retail-adjacent web sites.
If you wish to strive it out, replace to the newest model of the app and search for the colourful icon on the bottom-right. Perhaps, if all of us work laborious sufficient at asking ridiculous questions, we will break it simply in time for Amazon Prime Day.
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